Lump Sum Payment Intercept Services
A Complete, Turn-Key Solution for Collecting Past-Due Support from Employers
Along with its industry-leading insurance intercept program, the Child Support Lien Network (CSLN) provides a fully turnkey, plug-and-play solution designed to help state child support agencies intercept lump-sum payments—such as bonuses or severance—from employers on behalf of parents owed support.
This Lump Sum Payment Module (LSPM) manages the entire collection process from matching to actual collection, providing states with everything they need to recover past-due child support efficiently, accurately, and transparently. The system includes all necessary components—from data matching to electronic document delivery (such as Income Withholding Orders or other garnishment notices)—and is fully customizable to suit each state's unique criteria, workflows, and requirements.
OVERVIEW
Lump sum payments made by employers—including bonuses, commissions, merit increases, severance, and signing bonuses—are considered income and can be garnished or liened to satisfy past-due child support.
The CSLN LSPM solution provides agencies with a centralized, automated platform that alerts them to upcoming payments and manages the entire process of document issuance and collection. Whether used as a standalone service or integrated with a state's existing CSLN participation, the module simplifies enforcement while improving compliance and accountability.
Examples of lump sum payments include:
- Bonuses (discretionary and non-discretionary)
- Performance-based incentives
- Commissions
- Merit increases (retroactive)
- Severance and termination pay
- Signing bonuses
- Holiday pay
KEY FEATURES AND BENEFITS
- Completely Turn-Key: CSLN handles every step, from match identification to collection completion.
- Fully Customizable: The solution is tailored to each participating state's specifications, including workflow design, document templates, and notification preferences.
- "Plug and Play" Deployment: Easy to deploy quickly with minimal effort—whether as a new module or integrated with an existing CSLN membership.
- Comprehensive Document Handling: Automatically creates and sends IWOs, liens, or other state-specific garnishment documents to employers via secure, trackable channels.
- Real-Time Interaction and Alerts: Interactive lookup and instant feedback provide immediate insight into employer reporting and payment activity.
- Quality Assurance and Accuracy: Each match undergoes multiple system checks to guarantee precision and compliance.
- Secure Two-Way Communication: Employers and state agencies can directly communicate within the portal to resolve questions and keep comprehensive audit trails.
- Dedicated Customer Support: CSLN's experienced representatives assist agencies and employers in real time—building trust and strong relationships within the employer community.
- Seamless Coordination with Federal Matches: The LSPM can supplement or operate in tandem with matches received from the Federal Office of Child Support Services (OCSS), maximizing recovery opportunities.
HOW IT WORKS
- Data Integration: CSLN securely loads the state's obligor or case file into the Lump Sum Database.
- Employer Matching: Employers perform matches using either an interactive lookup or batch upload through a secure portal.
- Automatic Notification: When a match occurs, the system alerts the agency and automatically generates all necessary collection documents.
- Electronic Delivery: IWOs or other garnishment notices are securely issued to employers for prompt action.
- Real-Time Tracking: Every step—from match to final collection—is visible to the state through a transparent reporting dashboard.
IMPLEMENTATION AND OUTREACH
The CSLN Lump Sum Payment Module can be:
- Integrated with your existing CSLN solution, or
- Deployed as a standalone web-based platform for immediate use.
Once implemented, CSLN's dedicated outreach team actively educates employers about their reporting responsibilities and shows how easy and secure it is to use the portal. This personal approach, backed by responsive customer service, encourages cooperation and boosts compliance throughout the employer community.
EXPERIENCE THE DIFFERENCE
The CSLN Lump Sum Payment Module offers a ready-to-use, adaptable, and transparent way for states to boost collections, lessen administrative work, and strengthen partnerships with employers—all while better supporting children and families.
Downloadable Resources:
Contact the Child Support Lien Network for more information or to request a live demonstration:
888-240-7488
contact@childsupportliens.com