contact@childsupportliens.com
888-240-7488

CSLN FAQs

What is the Child Support Lien Network (CSLN)?

The State of Rhode Island established the Child Support Lien Network in 1999 to publish data from states' delinquent child support obligor file into one accessible, easy-to-use database for the purpose of asset matching, specifically intercepting insurance settlements owed to delinquent child support obligors. Click here for a list of child support member agencies.

 

How can an insurance company register for access to the insurance intercept database on the Internet?

A company may register for access to the Insurance Intercept database via the Internet by clicking on the Register button at the top of this page. Companies must complete all the information requested on this page. Companies must also agree to the terms of the confidentiality statement. Once your company information has been reviewed and your signed confidentiality statement has been received, secure access to the CSLN database will be approved. Your company will be notified via e-mail.  This notice will include the user ID you have been assigned, the web site address and basic instructions. You may contact us for technical support via email at contact@childsupportliens.com or call CSLN toll-free at 888-240-7488.

 

How is an insurance company protected from liability in those states that do not have child support insurance intercept laws?

The legal foundation for child support insurance intercept originated with the Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) of 1996. A complete review of this and related laws and how they apply to child support insurance intercept and the Child Support Lien Network is here. Additional protection was given insurers in 2005 with the passing of the Deficit Reduction Act. A copy of the section that applies is here.

 

Is this child support information on a secure web site?

All access and transfer of personal information is secure and all information is encrypted for privacy and confidentiality. All authorized remote users must agree to a confidentiality statement to be granted access to the secure site.

 

Who does the insurance company notify when they have a match?

The appropriate state agency will automatically be alerted of any match by CSLN.

 

How can insurance companies get technical support for using the Internet site?

Technical support is available via e-mail to contact@childsupportliens.com or over the telephone at 888-240-7488