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CSLNewsISO is Insurers’ Bridge to CSEA’s While government-sponsored child support agencies often provide state child support offices with a portion of the necessary data to track collections, privately operated agencies can successfully augment information exchanges to a more productive end. The disclosure of claim data to numerous state child support enforcement agencies (CSEAs) could conceivably be very time-consuming, intrusive and expensive, and could ultimately lead to corporations’ decisions not to cooperate. However, quietly and very professionally, the CSEAs belonging to CSLN worked with ISO for the past seven years to design and implement an effective solution: an electronic interface with ISO ClaimSearch and the CSLN database through which insurance companies can participate at no cost. ISO and CSLN built the voluntary program after individual states ran into bureaucratic red tape when seeking insurance intercept legislation at their local levels. Up to a third of the delinquent obligor parents in each state do not live in the same state as their children, and state-specific legislative initiatives could be costly and confusing to national insurers with offices across the country. By building and growing its network, CSLN streamlined the interaction between child support agencies and insurers across the country. The companies participating in the ISO/CSLN program provide information on thousands of claims to many of our nation’s states daily through a process requiring minimal effort on their part.
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